Legal

Refund policy

Last updated: [DATE]

14-day refund

If Pro (yearly) or Lifetime isn't right for you, ask for a refund within 14 days of purchase and you'll get the full amount back, no questions asked. Email [CONTACT EMAIL] from the address on your account, or use the link in your Dodo Payments receipt.

What happens after a refund

• Pro ends. Your vaults keep working: nothing you've sealed is ever locked or deleted because a plan ended.
• Cloud vaults beyond the Free allowance stay downloadable; you just can't add more. An already-armed Legacy plan keeps being delivered but can't be edited.
• Refunds go back to the original payment method. Banks usually take 5–10 business days to show them.

Renewals

Yearly plans renew automatically. Cancel before the renewal date to avoid being charged; Pro stays active until the end of the period you paid for. If you were charged for a renewal you didn't want, contact us within 14 days of that charge and we'll refund it.

Payments and taxes

Payments are handled by Dodo Payments, our merchant of record, who also handles sales tax and VAT. Questions about a charge on your statement can go to them or to us.